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Extended Validation (EV) Requirements
Extended Validation SSL Certificates achieve the highest level of consumer trust through the strictest authentication standards of any SSL Certificate. Extended Validation verification guidelines require us to obtain and verify multiple pieces of identifying information.
Steps To Obtain EV Authentication
Organisation Authentication Requirements
Domain Authentication Requirements
Organisation Approver Authentication Requirements
Order Verification Requirements
Additional Verification Requirements
Once you have submitted your order via our online ordering system please check your e-mail for further information about requested documents.
If you have ordered True BusinessID® + EV you are required to download, complete and fax the following document to us. Our fax numbers are available from our Contact Us page.
True BusinessID® Acknowledgement Of Agreement (PDF)
Following receipt of the document the following authentication requirements will be carried out to ensure your order can be expediently processed :
The following entities are eligible to receive an EV SSL Certificate provided they are currently registered with and approved by an official registration agency in their jurisdiction. The resulting charter, certificate, license or equivalent must be verifiable through that registration agency.
» Government agencies
» Corporations
» General partnerships
» Unincorporated associations
» Sole proprietorships
We must be able to confirm all of the following organisational registration requirements :
Official government agency records must include:
The organisation's registration number, date of registration/incorporation and the organisation's registered address (or the address of the organisation's registered agent).
A non-government data source (such as Dun & Bradstreet) must include the organisation's place of business address if it is not included in the government agency records.
If the organisation has been registered for less than three years, we must verify operational existence through one of the following means :
Through a non-government data source (such as Dun & Bradstreet) or by verifying the organisation has an active demand deposit account (such as a checking account) with a regulated financial institution through a Lawyer’s Opinion Letter or directly with the financial institution.
To qualify for an Extended Validation SSL Certificate, domain registration details must reflect the full Organisation name as included in the SSL Certificate request. Where domain registration does not reflect the organisation name as identified in the certificate request, positive confirmation of the organisations exclusive right to use the domain name is required from the registered domain administrator or with a Lawyer Opinion Letter.
The domain must be registered with ICANN or IANA registrar (for CCTLDs). Domain registration details must be updated to reflect the organisation name as included on the certificate request.
Where domain registration is private, the domain registrar is required to unblock the privacy feature.
The organisations Certificate Approver must confirm knowledge of the organisation's domain ownership during the verification call.
To qualify for an Extended Validation SSL Certificate, the Certificate Approver identified in the SSL Certificate request must be employed by the requesting organisation and have appropriate authority to obtain and delegate Extended Validation SSL Certificate responsibilities.
Employment and authorisation cannot be verified through the organisation's web site.
If the Certificate Approver identified in the SSL Certificate request is listed in government records as a corporate officer (such as Secretary, President, CEO, CFO, COO, CIO, CSO, Director, or equivalent), then organisational contact employment and authorisation can be approved without verifying this information as described below.
We must be able to confirm all of the following Certificate Approver requirements :
Certificate Approver's identity, title, and employment through an independent source.
Certificate Approver is authorised to obtain and approve EV certificates on behalf of the Organisation. This can be verified through via a Lawyer's Opinion Letter, Corporate Resolution or by directly contacting the CEO, COO, or similar executive at the organisation and confirming the authority of the organisational contact. If no public records are available regarding the CEO, COO, or other executive, we will attempt to contact the organisation’s human resources department for contact details.
We must verify the SSL Certificate request and all SSL Certificate details with the Certificate Approver identified in the certificate request. We must contact the Certificate Approver using an independently verified telephone number.
This telephone number is obtained through one of the following methods :
By researching qualified telephone databases to find a telephone number - ensure your organisation’s primary telephone number is listed in a public telephone directory, as provided in a Lawyer's Opinion Letter or as confirmed during a physical site visit.
During the verification call, we must verify the following with the Certificate Approver :
The name of the SSL Certificate Requester identified in the SSL Certificate request and his or her authority to obtain the Extended Validation SSL Certificate on behalf of the organisation ;
Knowledge of the company's ownership and right to use the domain identified in the SSL Certificate request.
Approval of the Extended Validation SSL Certificate request and acknowledgement of signature of the applicable SSL Certificate Subscriber Agreement that includes all Extended Validation terms and conditions.
If we are unable to verify any of the required information on your SSL Certificate application, we may request you to provide a professional opinion from a lawyer or accountant to verify the information.
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